Frequently asked questions

For course participants

Can I try a class first?

The first class of any course lasting more than 8 weeks serves as an introductory session. During this class, you can see if the course is right for you. After this introductory class, you have 48 hours to decide: if you cancel within that time, we will only charge you for that one class. Workshops (courses up to 8 weeks) do not have an introductory class. You can read more about this in our registration terms and conditions.

Are there any courses in English?

We’re offering more and more courses in English. View them here.

Can I take individual music lessons at CKE?

Absolutely. We work with external teachers who teach on-site. Find our duo and group lessons here.

Can I get a discount or financial support for a course?

In certain cases, we offer discounts, such as the Continuous Learning Path Discount for multiple courses, the Household Discount for multiple students at the same address, or the Payment Discount for paying in a single installment. In addition, financial assistance may be available in certain situations.

When do I pay for the course?

We will not send the invoice until the course has started. The course fee will be automatically debited from your account approximately 2 weeks after invoicing. Workshops and 9-week courses are paid in a single installment. For 18- or 36-week courses, you can choose between a single payment or up to 8 monthly installments.

I can’t attend a class; what should I do?

Send an email to your instructor and to cursusadministratie@cke.nl. Unfortunately, missed classes cannot be made up or refunded.

Can I withdraw from a course or workshop partway through?

That depends on the type of course or workshop. Withdrawal is not possible for workshops. For 9-week courses, you can no longer withdraw after the 48-hour period following the introductory class. For 18- or 36-week courses, you can withdraw with a 4-week notice period. To withdraw, send an email to cursusadministratie@cke.nl. After cancellation, you will receive an email regarding the course fee, which will be adjusted based on the amount already paid.

What will change from the 2026–2027 course year?

Starting in the 2026-2027 season, we will offer courses lasting 9, 18, or 36 weeks, in addition to workshops ranging from a single class to a series of up to 8 weeks. The season consists of 4 course blocks, so there are 4 start dates per year. Another new feature is the introductory class: the first class of a course serves as an introductory class with a 48-hour cooling-off period. If you cancel within that period, you only pay for that one class. The trial class is forfeited. Our seasonal events have been updated: instead of Bruis Weekends, we organize De Ontdekking twice per season: a space for presentations, workshops, networking, and inspiration.

You can find more details in our updated registration terms and conditions.

For Neighbours and Community Members

I have a great idea for a creative neighbourhood project — where do I start?

Our community participation team is here to help you from budget to execution!